Immediate need for a talented IT Field Engineer. This is a 12+ Months Contract opportunity with long-term potential and is located in Elmhurst, NY / Jamaica, NY / Minneapolis, MN(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:24-50969
Pay Range: $27.36 - $28.36/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.
- Provides service and customer support during field visits or dispatches.
- Diagnoses errors or technical problems and determines proper solutions.
- Produces timely and detailed service reports.
- Documents processes.
- Collects and analyzes performance data to provide technical assistance.
- Ties workflow to schedule
- Accurately documents solutions related to complex issues
- Creates workaround procedures when standard procedures have failed and ensures issues are resolved
- Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
- Builds positive relationships with customers
- Ability to use a ladder
Key Requirements and Technology Experience:
- Key skills; IMAC-Install, Add, Move, Change, Troubleshoot.
Our client is a leading Airlines Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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